If you do phone work from home, you may have to work from a script – many companies require that their workers read a script so they can make sure that all relevant information is provided to the customer, and the customer service representative is following all the proper procedures. But after reading the same script over and over, you may start sound like a robot. How can you avoid this? This post will provide some ideas for how to avoid sounding like a robot when you have to read from a script. [Read more…] about How to Avoid Sounding Like a Robot When Reading a Phone Script
If you talk on the phone a lot as part of your work, especially if you read from a script, you may have had people tell you you’re speaking too fast. There are many reasons why people may speak to fast, such as being nervous or not being familiar with the script they’re reading, or just not being familiar with the product they’re selling. There are some things you can do to work on slowing down your speaking rate, however – I’ll provide some tips in this blog post.